These Terms of Service ("Terms") govern your access to and use of Clean Schedulerwebsites, applications, and related services (the "Service") operated by Clean Scheduler. By creating an account, starting a trial, or using the Service, you agree to these Terms and our Privacy Policy.
1. The Service
Clean Scheduler provides multi-tenant software for cleaning businesses, including scheduling, quoting, invoicing, customer portals, email campaigns, and reporting. Features may change over time; we may add, modify, or discontinue features with reasonable notice when practicable.
2. Eligibility and accounts
- You must be at least 18 years old and able to form a binding contract.
- You are responsible for safeguarding login credentials and for all activity under your account.
- Workspace owners control who is invited as staff and what customer data is stored in the workspace.
- You must provide accurate registration information and keep it up to date.
3. Free trial and subscriptions
- New workspaces may start with a time-limited free trial as described at sign-up. No credit card is required to begin a trial unless we state otherwise.
- After the trial, continued use of paid features requires an active platform subscription billed through Stripe.
- Fees, plan limits, and renewal terms are shown at checkout or in your billing settings. Except where required by law, fees are non-refundable once a billing period has started.
- You may cancel a platform subscription according to in-product billing controls (including the Stripe billing portal linked from your workspace billing settings); cancellation stops future charges but may not restore access to paid features for the current period.
- When a platform subscription ends or is canceled, we may suspend most workspace access until you resubscribe. Authorized workspace owners typically retain access to billing and account settings so they can resubscribe or delete the workspace.
- If you connected a business bank account through Plaid for bank reconciliation, we revoke that connection when your platform subscription is canceled or your workspace is closed or purged, including by calling Plaid's item removal API so we no longer receive new transaction data. Historical reconciliation records in your workspace may be retained for a limited period as described in our Data Retention & Disposal Policy.
- Except where we must retain records for legal, tax, fraud, or security purposes, workspace data is kept for a limited reactivation or wind-down period after cancellation, then deleted or anonymized according to the same Data Retention & Disposal Policy.
4. Tenant responsibilities
If you operate a workspace on behalf of a cleaning business, you agree that:
- You have the right to collect and use customer, employee, and business data you upload;
- You will provide any required notices and obtain any required consents from your customers and staff (including for email campaigns and payment collection);
- You are responsible for the accuracy of quotes, invoices, schedules, and communications sent to your customers;
- Optional Stripe Connect onboarding is your agreement with Stripe; you are responsible for compliance with card-network and money-transmission rules applicable to your business.
5. Customer portal and end users
Customer Users access the Service through a workspace operated by their service provider. Their relationship is primarily with that provider. Clean Scheduler provides the technical platform only and is not a party to cleaning contracts between providers and their customers.
6. Acceptable use
You may not:
- Violate law or third-party rights;
- Upload malware, attempt unauthorized access, or probe systems without permission;
- Send spam or deceptive messages through the Service;
- Reverse engineer the Service except where permitted by law;
- Resell or sublicense the Service without our written consent;
- Use the Service to store or transmit highly sensitive data categories we do not support (such as full payment card numbers outside Stripe, or protected health information) unless we agree in writing.
7. Your content and license
You retain ownership of data and content you submit. You grant us a worldwide, non-exclusive license to host, copy, transmit, and display that content solely to operate, improve, and secure the Service. You represent that you have the rights necessary to grant this license.
8. Our intellectual property
The Service, including software, design, and documentation, is owned by Clean Scheduler and its licensors. These Terms do not grant you any right to our trademarks or brand except as needed to use the Service in the ordinary course.
9. Third-party services
The Service integrates with third parties such as Supabase, Stripe, Plaid (for optional bank reconciliation), Resend, Google, and Vercel as described in our Privacy Policy. Your use of those features may also be subject to the third party's terms. We are not responsible for third-party services we do not control. How long we and those providers retain data is set out in our Data Retention & Disposal Policy.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Clean Scheduler AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
12. Indemnification
You will defend and indemnify Clean Scheduler against claims arising from your content, your use of the Service, or your violation of these Terms or applicable law, except to the extent caused by our gross negligence or willful misconduct.
13. Suspension and termination
We may suspend or terminate access if you breach these Terms, fail to pay fees, or pose a security risk. You may stop using the Service at any time. When access ends, the effects described in Section 3 (including workspace suspension, integration revocation such as Plaid bank links, and data retention) apply unless we agree otherwise in writing. Sections that by their nature should survive (including payment obligations, disclaimers, limitation of liability, and indemnity) will survive termination.
14. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Delaware, unless applicable law requires otherwise. You may also have mandatory consumer rights in your home country that cannot be waived by contract.
15. Changes
We may modify these Terms by posting an updated version on this page. If changes are material, we will provide notice (for example, by email or in-product message) before they take effect. Continued use after the effective date constitutes acceptance.
16. Contact
Questions about these Terms: legal@712int.com or our contact page.